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Technical support

The equipment maintenance service ensures that your equipment is ready for use anytime. Individual service concepts guarantee a high level of operational readiness.

  • Easy online access to support service on our website
  • Up-to-date technical information and application advice
  • Competent consultants
  • Extension of the guarantee period is possible
  • Runtime Maintenance
  • Effective interaction between Kuibyshev Telecom-Metrology, system integration and customer
  • Repair or replacement of defective components by experienced technicians
  • Detection of the reason of problem, repair and replacement
  • Cross-check all security significant settings
  • Conclusion on repair of defective structural unit
  • Software upgrade, modification and retrofit (optional)
  • Detailed study of causes of failure and guidance on preventive measures (optional)
  • Recovery of individual device parameters (optional)
  • Setup of the сonfiguration of parameters which are specific to a specific application
  • Final functional testing, archiving and handover
  • Qualified preparation of electrical connections and cabling during installation